Nature of Business:

Calibration / Testing       Training / Consultation

Trading House               Others

Oil & Gas

Manufacturing (Please tick one below)

Automotive                       Electronics

Chemical / Pharmaceutical Semiconductor

Food and Beverage           Others

Part 1: General Attributes

***Please select your answer.***

Noted: 1 = Poor, 2 = Below Average, 3 = Average, 4 = Above Average, 5 = Excellent

1. What is your first impression of Pyrometro Equipment Supplies Sdn. Bhd?  - 1 2 3 4 5

2. Our pricing rate is categorized as  - 1 2 3 4 5

3. To locate our company is  - 1 2 3 4 5

4. How do you rate our website accessibility and information there in?  - 1 2 3 4 5

5.What is your overall experience with us?  - 1 2 3 4 5

Part 2 : Technical Performance

Noted: 1 = Poor, 2 = Below Average, 3 = Average, 4 = Above Average, 5 = Excellent

6. Our on time delivery / lead time is considered as?  - 1 2 3 4 5

7. Please rate how our products supplied meets your requirements

    a. Functionality meets your requirement  - 1 2 3 4 5

    b. Packaging conditions when received  - 1 2 3 4 5

    c. Our handling of your equipment during delivery to you  - 1 2 3 4 5

8. Our in-house technical consultants competency are?  - 1 2 3 4 5

9. Please rate our site technical service during visits (if any).

    a. Technical Competency  - 1 2 3 4 5

    b. Friendliness  - 1 2 3 4 5

    c. Punctuality  - 1 2 3 4 5

    d. Attire  - 1 2 3 4 5

    e. Manners  - 1 2 3 4 5

Part 3 : Sales Services

Noted: 1 = Poor, 2 = Below Average, 3 = Average, 4 = Above Average, 5 = Excellent

10. When making inquiries, our sales team response are categorized as  - 1 2 3 4 5

11. Please rate our sales team service.

      a. Friendliness  - 1 2 3 4 5

      b. Punctuality  - 1 2 3 4 5

      c. Attire  - 1 2 3 4 5

      d. Technical Competency  - 1 2 3 4 5

12. Please drop you comments here

(*) indicates compulsory field.